Privacy Policy

When you use Fanssies, we collect certain information to provide, improve, and secure our services. We collect only what is necessary and handle all data with care. The categories of data we collect include:

• Account information: Your email address, username, and encrypted password when you register an account. We do not collect government-issued ID unless identity verification is required.
• Profile data: Any information you voluntarily provide in your profile, including display name, bio, and avatar images.
• Usage data: Information about how you interact with the platform, including pages visited, content viewed, search queries, and session duration.
• Payment data: Payment is processed by our third-party provider. We do not store full credit card numbers. We retain limited billing information (e.g., last four digits, billing country) for transaction records.
• Device & technical data: IP address, browser type, operating system, device identifiers, and referring URLs for security and analytics purposes.
• Communications: Support messages and correspondence you send to us through our help center.
• Age verification data: Where required, we may collect information necessary to verify that you meet the 18+ age requirement.

We do not knowingly collect data from individuals under 18 years of age. If we become aware that a minor has provided us with personal data, we will delete it immediately.

We use the data we collect for the following purposes:

• Service delivery: To create and manage your account, process subscriptions and purchases, and provide access to platform features.
• Personalization: To customize your experience, recommend content, and remember your preferences.
• Safety & moderation: To detect and prevent fraud, abuse, illegal activity, and violations of our Terms of Service. This includes automated content scanning and, where necessary, human review.
• Analytics & improvement: To understand how users interact with the platform, identify bugs, and improve features and performance.
• Communications: To send transactional emails (e.g., receipts, password resets) and, with your consent, marketing communications. You may opt out of marketing emails at any time.
• Legal compliance: To comply with applicable laws, regulations, and legal processes, including responding to valid law enforcement requests.
• Creator payouts: To process earnings and maintain financial records as required by tax and financial regulations.

We do not sell your personal data to third parties. We do not share your data with advertisers. We may share data with trusted service providers (e.g., payment processors, hosting providers) under strict data processing agreements.

Your data is stored on secure servers hosted in reputable cloud infrastructure. We implement industry-standard security measures including encryption at rest and in transit (TLS/SSL), access controls, and regular security audits to protect your personal data.

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Account data is retained for the duration of your account and for a reasonable period thereafter to handle disputes, enforce our terms, and comply with legal obligations. Upon account deletion, personal data is anonymized or deleted within 30 days, except where retention is required by law.

While we take data security seriously, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data. In the event of a data breach that affects your rights, we will notify affected users and relevant authorities as required by applicable law.

We do not transfer your personal data outside of its region of storage without appropriate safeguards (e.g., Standard Contractual Clauses for EU data transfers) in place.

Depending on your location, you may have certain rights regarding your personal data. For users in the European Economic Area (EEA), United Kingdom, and other jurisdictions with applicable privacy laws, these rights include:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct inaccurate or incomplete personal data.
• Right to erasure ("right to be forgotten"): You can request deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
• Right to restriction: You can ask us to restrict the processing of your data in certain circumstances.
• Right to data portability: You can request your data in a structured, machine-readable format.
• Right to object: You can object to processing of your data for direct marketing or based on our legitimate interests.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at privacy@fanssies.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

The legal bases for our processing include: performance of a contract (account and subscription management), legitimate interests (security, fraud prevention, analytics), legal obligation (compliance), and consent (marketing communications).

Fanssies uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

We use the following types of cookies:

• Essential cookies: Required for the platform to function, including authentication sessions and security tokens. These cannot be disabled.
• Preference cookies: Remember your settings and preferences (e.g., language, display mode).
• Analytics cookies: Help us understand how users interact with the platform. Data is aggregated and anonymized where possible.
• Age verification cookies: Remember that you have confirmed your age to avoid repeated prompts during a session.

We do not use third-party advertising or tracking cookies. You can control cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the platform.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Privacy team:

• Email: privacy@fanssies.com
• Support: legal@fanssies.com
• Response time: We aim to respond to all privacy inquiries within 30 days.

For GDPR-related requests, please include "GDPR Request" in your subject line along with your registered email address and the specific right you wish to exercise.

This Privacy Policy may be updated periodically. We will notify users of material changes via email or a prominent notice on the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.